PRIVACY POLICY
Family Succession Advisors Pte. Ltd. (“FSA”) is committed to protecting and respecting your privacy.
This Privacy Policy sets out (i) the basis on which we will process any personal data we collect from you, or that you provide to us; and (ii) information on our use of cookies. Please read the following carefully to understand our views and practices regarding cookies, your personal data, and how we will treat such information. By visiting our website, you are accepting and agreeing to our practices described in this Privacy Policy.
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COLLECTION AND PROCESSING OF PERSONAL DATA
You can use and browse our website without having to disclose your personal data, except as may be necessary to allow us to respond to your requests or in cases where you contact us directly.
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We collect personal data (which may include sensitive personal data) when you provide it to us, through registration, completion of forms, emails, enquiries and requests, and similar situations in which you have chosen to provide the information to us.
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The information you give us may include, but is not limited to, your name, email and other contact details. If you choose not to provide such information, it may not be possible for us to respond to your request or enquiry.
We will retain control of, and responsibility for, the use of any personal data you disclose to us. Such data shall remain in our possession, or that of data intermediaries acting on our behalf.
PURPOSES OF USE
All personal data and other information collected may be used by FSA individually or collectively and may be combined with other information for the following purposes:
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Responding to your enquiries or requests pursuant to your emails, telephone calls, faxes and/or submission of form(s);
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Responding to your job/internship application or your recruitment queries;
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Responding to and taking follow-up action on complaints;
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Performing office and operational administrative matters following your request; or
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Seeking feedback and comments on FSA's business and operational matters.
IP ADDRESSES
When you use our website, we may collect and store information about your computer (including your IP address, operating system and browser type) for system administration. This is statistical data about our users' browsing actions and patterns. This data could possibly lead to your identification, but we, and our data intermediaries, do not use it to do so unless permitted by law.
COOKIES
What is a cookie?
Cookies are small files which are placed on your computer when you access a website or app – amongst other things; they help the website user to navigate efficiently between pages and the website operator to track usage of the site.
Why we use cookies
Our website uses cookies to distinguish you from other users of our website by storing, generally non-personally identifiable, information (e.g. session information such as the number of times you visit our website and the location from which you are accessing the website). Note that some limited information is personally identifiable for the purposes of:
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managing and customizing your experience on the website;
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analysing trends and improving our site for our users; and
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delivering content tailored to your interests and the manner in which you browse our websites and platforms.
Any other information is anonymized and/or aggregated to produce statistical reports that enable us to evaluate the use of our website; and to make improvements to and increase efficiency when you browse our website.
WHAT DO WE USE COOKIES FOR?
We use cookies: (i) to track your activities on our website; and (ii) the purposes described in this Privacy Policy, but they will not generally allow us to obtain information of a personal nature such as your name and address. We will only be aware of such information if you provide the information to us or you have set the preferences in your browser to provide this information automatically.
We use the information collected to analyse trends and improve our site for our customers, as more particularly described below.
WHAT ARE MY OPTIONS IN RELATION TO THE USE OF COOKIES?
By using our website, apps or platforms, you agree to the use of cookies and other technologies as set out in this Privacy Policy. If you do not agree to such use, please either refrain from using the relevant website, app or platform, or see the section below “Can you disable cookies?” to adjust your settings.
CAN YOU DISABLE COOKIES?
Yes, your browser will enable you to disable, control or delete cookies if you wish. Further information can be found in the “Help” section of your browser or at www.allaboutcookies.org. However, you should note that if you choose to do this, it may have an impact on the quality of your browsing experience.
Please note that changing these settings may limit the functionality of some web pages or prevent them from loading properly.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
THIRD PARTY WEBSITES
Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Third parties (including, for example, advertising networks and providers of external services like Google Analytics) may use cookies which are downloaded when you visit our site. These cookies are likely to be analytical, performance or targeting cookies.
DISCLOSURE OF YOUR PERSONAL DATA
To respond to or process your requests to FSA, we may have to disclose your personal data to any member of our group or to third parties such as our service providers and professional advisors. You hereby authorize us to transfer your personal data to such third parties, who will process your personal data in accordance with this Privacy Policy. Your personal data will not be disclosed to any further parties unless we have obtained your consent or are legally required to do so.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside Singapore. It may also be processed by staff operating outside Singapore who work for us or for one of our service providers.
By submitting your personal data, you agree to this transfer, storing and processing. FSA will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
SECURITY AND DATA RETENTION
We use technical and organisational security precautions to protect your data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risk. Our security procedures are continuously revised based on new technological developments. We retain your personal data for as long as necessary for the fulfilment of the purposes for which it was collected or to which you have given your consent, except where otherwise provided for by law.
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RIGHT TO WITHDRAW CONSENT, REQUEST ACCESS TO, AND CORRECTION OF PERSONAL DATA
You have the right to withdraw consent, request access to, and correction of personal data that FSA holds about you in accordance with applicable laws.
All requests for the withdrawal of consent, access to, or correction of personal data held by FSA shall be made by sending an email to enquiries@familysuccessionadvisors.com.
CHANGES TO OUR PRIVACY POLICY
This Privacy Policy may be amended, supplemented, modified and updated from time to time. Please check back regularly for any updates.
CONTACT
Questions, comments, complaints and requests regarding your personal data or this Privacy Policy should be addressed to our Data Protection Officer at enquiries@familysuccessionadvisors.com.
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